Privacy Policy

KitchenEquipmentPro, Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by KitchenEquipmentPro, Inc.

This Privacy Policy applies to our website, kitchenequipmentpro.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, participate in activities on the Service, or otherwise contact us. The personal information we collect may include:

• Contact information (such as name, email address, mailing address, and phone number)
• Business information (such as business name, title, industry)
• Order information (such as billing and shipping address, payment information)
• Account credentials (such as username and password)
• Feedback and correspondence (such as information you provide in your responses to surveys, when you participate in market research activities, report a problem with Service, receive customer support, or otherwise correspond with us)

1.2 Information Collected Automatically

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include:

• Device and usage information (such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Service, and other technical information)
• Information collected through cookies, pixel tags, and other tracking technologies (such as information about your browsing behavior, and other information about how you interact with our Service)

2. How We Use Your Information

We use your personal information for these purposes:

• To provide and maintain our Service
• To process and fulfill orders, send order confirmations, and provide customer support
• To send administrative information, such as updates to our terms, conditions, and policies
• To respond to your inquiries and provide customer service
• To send marketing and promotional communications, if you have opted in to receive them
• To personalize your experience and deliver content relevant to your interests
• To monitor and analyze usage and trends to improve our Service
• To protect our Service, users, and the public
• To detect, prevent, and address technical issues

3. Sharing Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests and Legal Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to request access to your data, correction of your data, deletion of your data, restrictions on processing of your data, data portability, and the right to object to our processing of your data.

To exercise these rights, please contact us using the contact information provided below. Please note that we may ask you to verify your identity before responding to such requests.

8. Children's Privacy

Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@kitchenequipmentspro.in
• By phone: +91 7385249146
• By mail: KitchenEquipmentsPro, Katraj Kondhwa Road, Shiv Shamboo Nagar, Lane No. 4, Pune 411046